How it works

Your care manager joins the same picture your family sees.

CareJournalHub connects families and Geriatric Care Managers through a shared real-time record — no duplicate entry, no repeated phone calls, no information gaps between visits.

1

Family

You start building your care record

Sign up and begin logging medications, appointments, and daily observations. Your family's care record starts taking shape from day one — no GCM required to get started.

2

Connection

Your GCM joins CareJournalHub

When your Geriatric Care Manager activates their CareJournalHub practice account, they send you a connection request. You approve it — and your existing care record transfers to their caseload automatically. No re-entry, no duplicate records.

3

Between visits

Your GCM sees everything in real time

Between visits, your care manager can see medication logs, mood patterns, daily journal entries, and aide check-ins — without waiting for your call. When something changes, they know before the next visit. When nothing changes, your family isn't calling in a panic to find out.

4

Ongoing

One record — shared, timestamped, defensible

Every observation, medication change, and care decision is timestamped and logged. Your family has a clear history. Your GCM has documentation that holds up at a care conference or in a difficult family conversation. Everyone is working from the same source of truth.

What your family gets

  • One place for every family member to stay informed
  • No more repeated calls asking "how is mom doing?"
  • Sibling coordination without the group text chaos
  • Confidence that your GCM sees what you see
  • A care record that travels with your loved one

What your GCM gets

  • Real-time caseload visibility between visits
  • Medication and mood alerts before they become crises
  • Fewer reactive family calls during unbillable hours
  • Timestamped documentation for care conferences
  • Families who arrive pre-organized and engaged

Common questions

What if my GCM isn't on CareJournalHub yet?

Start your family account now — your care record builds from day one. When your GCM joins, the connection is one click. You can also invite them directly from your account, and we'll send them information about the practice program.

Does my GCM see everything in my family account?

Your GCM sees the care record — medication logs, mood patterns, journal entries, and appointments. You control the connection and can adjust visibility settings at any time.

Is my family's information secure?

Yes. CareJournalHub is HIPAA-compliant. Your data is encrypted, never sold, and never shared with anyone outside your approved care team.

What if we stop working with our GCM?

Your care record stays with your family account. Disconnecting from a GCM doesn't affect your data — you keep your full history and can connect with a new care manager at any time.

Are you a Geriatric Care Manager?

Your next client may already be building their care record on CareJournalHub.

See partner program →